What to Expect During Your First Visit to Our Clinic

Before you arrive

Booking. Call or WhatsApp the branch nearer to you — 98925 04007 for Ghatkopar East, 97697 76309 for Vikhroli East — or use the appointment form. The clinic is open Monday to Saturday, 9 AM to 9 PM.

What to bring. Your current glasses, any old prescriptions, a list of medicines you take (including eye drops), and previous eye reports if you have them. If you wear contact lenses, bring the lens box or details, and ask when booking whether you should come without lenses in — for some measurements the cornea needs time to return to its natural shape.

Plan for dilation. Many first visits include dilating drops so the retina can be examined properly. They blur near vision and make bright light uncomfortable for roughly three to four hours. Sunglasses help, and it is better not to drive yourself home afterwards.

Step 1 — The conversation

The doctor will ask what brought you in, how long you have noticed it, and about your general health: diabetes, blood pressure, thyroid conditions and family history of eye disease all matter to the eyes. There are no wrong answers; a clear description of what you see — blur, glare, floaters, double vision, headaches — is the most useful thing you can offer.

Step 2 — Vision and refraction

You will read letters on a chart, one eye at a time, and the glasses power that gives your sharpest vision is measured. Children who cannot read letters are tested with pictures, symbols or by observing how they respond — no reading is required.

Step 3 — Eye pressure

Pressure inside the eye is measured as a routine screening check, because raised pressure is a key risk factor for glaucoma and causes no early symptoms. The check takes a few seconds and may involve a puff of air or a numbing drop followed by a gentle instrument touch.

Step 4 — Examination of the eye

Under a microscope with a bright light, the doctor examines the front of the eye — eyelids, cornea, lens — and then, usually after dilation, the retina and optic nerve at the back. This is where cataract, corneal problems, glaucoma changes and retinal conditions are identified.

Step 5 — Findings and next steps

The doctor explains what was found in plain language and what, if anything, it means for your eyes. That may be a glasses prescription, advice to monitor and return in a set period, a treatment plan, or further measurements for a planned procedure such as cataract surgery or a LASIK evaluation. Ask as many questions as you need; you should leave knowing why each recommendation was made.

How long does it take?

Allow 45 to 90 minutes. The examination itself is quick; dilation adds about 20–30 minutes of waiting while the drops take effect. A child's visit, or one that includes additional measurements, may take longer.

After the visit

If dilating drops were used, expect blur and glare for a few hours. Follow-up — whether a routine annual check or an earlier review — is agreed before you leave. Prescriptions, reports and any advice are given in writing.